help me cosma…

author
post
Kaló Éva
posts: 4
registered since: 6 years
3 October 2014 at 13:11

Hi WorldOfMine!

Unfortunately you are not alone with this problem 🙁
I won in Yes wwe pop! giveway, and my prize hasn’t arrived yet..

Emilia
posts: 32
registered since: 6 years
5 October 2014 at 05:56

Hey,
Depending on where you live, it could take awhile for you to get your prize! Shipping is very expensive, and since we aren’t paying for anything, I’ll assume we’re not getting express shipping, so it could take awhile.
Whenever I win prizes from Europe, it takes about a month to come.
So it could be the shipping time. COSMA seems to do a great job with sending all this out!

ForeverBeautiful

Cosma
posts: 157
registered since: 9 years
6 October 2014 at 14:26

hi beauties,

sorry for the late reply. foreverbeautiful, thank you for your kind words. the reason it sometimes takes a while is because we try to keep postage costs down by sending via dhl mail and we have to wait until all the winners have sent us their addresses.

please let me know if you have not yet received your prizes by the end of the week and i’ll look into it again for you.

best,
your Cosma

Emilia
posts: 32
registered since: 6 years
6 October 2014 at 20:52

Hey Cosma,
Your welcome.
It makes total sense! We ship packages to Germany sometimes, and its crazy expensive, even the cheapest shippingis so expensive, and for sending it to 9 people, makes sense why your not paying the most expensive!
🙂

ForeverBeautiful

natalie
posts: 461
registered since: 10 years
6 October 2014 at 22:42

Hi Cosma,
my prize hasn’t arrived yet too. Could you just see if you’ve sent it away?

My beauty blog: http://nataliesbeautyland.blogspot.com/
Kaló Éva
posts: 4
registered since: 6 years
13 October 2014 at 08:14

Hi Cosma!

My prize hasn’t arrived yet, too. Please help me, and the others, too.

belladonna59
posts: 2
registered since: 6 years
14 October 2014 at 21:09

Hello Cosma!

I won in yes we pop giveaway last month, but i haven’t received my prize.

Please send me what can i do?

Kaló Éva
posts: 4
registered since: 6 years
17 October 2014 at 15:36

Hello Cosma!

Yesterday I got my prize! 😆

I’m so happy, because It’s a complete nail art set!

Thank You so much!